Halton Hills pet licensing
Why license?
In accordance with local laws, pet licences are mandatory in the Town of Halton Hills. In fact, licences are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Town of Halton Hills to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Documents
Rabies vaccination proof
This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.
How to license
Online
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
In-person
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Halton Hills Town Hall:
1 Halton Hills Drive, Georgetown ON L7G 5G2
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the cheque should be made out to, where it should be mailed, and any required supporting documentation.
Pet licence form
Phone
If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date rabies documentation on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation:Monday-Saturday: 9:00 AM - 9:00 PM EST (excluding holidays)Sunday: 11:00 AM - 7:00 PM EST
Licence fees & details
Pet licences are required for all dogs living in the Town of Halton Hills. Licences are available for 1, 2 or 3 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.
| Licence Type | 1 Year Fee | 2 Year Fee | 3 Year Fee |
|---|---|---|---|
| Dog Licences | $35.00 | $57.00 | $84.00 |
- A replacement tag is available for a $7.00 fee.
- A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.
- When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
- Late fees apply 30 days following licence expiration.
- Residents of the Town of Halton Hills are allowed to own a maximum of 3 dogs.
- Licences are required for all dogs within 7 days of receiving first ever rabies vaccine, moving into the area, or getting a new dog.
Frequently asked questions
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Halton Hills directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
LICENSING OPTIONS, DATES, AND LOCATIONS
Where can I licence in person?
You may licence in person at Halton Hills located at 1 Halton Hills Drive, Halton Hills, ON L7G 5G2.
How old does my pet need to be for me to licence them?
All Dogs within 7 days of becoming of age to recieve their rabies vaccination or moving into the area must be licenced.
Do licenses need to be renewed annually?
Licenses are required to be renewed prior to the expiration date depending on the length of the license term you purchased.
Can I transfer a licence if my pet passes?
License transfers may be granted in certain cases. Please visit Halton Hills in person to learn more.
FEES AND FINES
My pet qualifies for the service animal rate. What do I do?
Please visit Halton Hills in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
Why am I being charged a late fee?
Late fees come into effect if a licence is not renewed within 30 days of the original expiration date.
What is the fee for licensing?
Visit this page for licensing options and fees.
TAGS
How do I receive my tag if I don't have a current address?
Please visit in person at Halton Hills located at 1 Halton Hills Drive, Halton Hills ON, L7G 5G2 and they will be able to assist you.
PET INFORMATION AND PROFILES
Does my licence transfer if I am moving?
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
MUNICIPAL INFORMATION AND BYLAWS
Is there a limit to the number of pets I'm allowed to have?
You are allowed for a maximum of 3 dogs per dwelling.
What species are required to be licensed?
The following species are required to be licensed: Dogs.
Are there any restricted breeds?
Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Halton Hills at (905) 873-2600
DOCUMENT SUBMISSION
How long does it take for my pet’s documents to be reviewed?
Documentation uploaded via the online system is reviewed within two business days.
Why won't the system allow me to licence without a new rabies document?
To licence your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
Why do I have to upload rabies document for my pet?
To licence your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
My pet is rabies exempt, what do I do?
You will need to complete the required paperwork and visit Halton Hills in person to qualify for rabies exemption.
What are acceptable documentation types?
A rabies proof is required as proof that your pet has been vaccinated against rabies.
Where can I obtain a copy of my pet’s rabies document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
The document provided is the right type of proof required.
Pet and pet owner account data matches your own.
The document is clear and legible.
HELP DESK
Still have a question that you have not been able to answer?
Visit our DocuPet Help Desk for more information.